How Airline OCCs and Station Managers can predict passenger misconnection risk using Airport Maps?

In airline operations, precise timing is crucial. For control centres, the decision to wait for connecting passengers or maintain on-time departures hinges on knowing exactly when passengers will arrive at their next gate. Our dynamic minimum connecting time (MCT) insights provide airlines with real-time, actionable data, helping control centers make smarter, financially sound decisions.

Problem: Too Much Guesswork Involved in Estimating Passengers' Arrival Times at the Gate

Airlines face a significant challenge in managing passenger connections: they often lack accurate data on the expected arrival time of connecting passengers. This creates a blind spot when deciding whether to hold a flight for delayed passengers or proceed with takeoff.

Without reliable, real-time data, control centers rely on standard distance approximations or outdated estimates for transfer times, which don’t reflect current conditions and are difficult to scale across airports. Attempting to refine these estimates can require intensive data collection efforts at each airport, adding further complexity and inefficiency.

Solution: Real-time Calculation of Individual Transfer Times

Our mapping and routing platform eliminates these blind spots by providing dynamic MCT calculations based on a number of real-time inputs:

• Inbound flight arrival times
• Personalized routing paths through the airport
• Checkpoints each passenger must cross, including immigration, security, and baggage recheck

With map data ready to deploy at over 150 airports, our solution scales seamlessly, delivering reliable, location-specific insights to help control centers accurately predict passenger arrival times at the gate. This empowers airlines to assess the financial and operational impact of waiting for passengers or taking off, reducing unnecessary delays and enhancing decision-making precision.

Get in touch with us

To learn more about how dynamic MCT insights can elevate your control center operations, reach out to us. Let’s make every connection count.

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